|Viana N. |
|Seefeld in tirol (Österreich austria) || |
|01/08/2014 20:59 || Read and have your own opinion! || ||9 |
| During our stay in this villa (3 weeks), we contacted the agency only one time, although not everything was perfect!!!!!
That time was when we walked out the door with one key and we left the other key inside the house in the doors lock. The door was blocked, we were unable to open it from out site.
I went to the agency. There were two men and they said: ''OK, we'll talk to someone to come and fix the problem!''. And they did, very fast I can say, but I heard one of them making us ''Stupid!'' They thought I didn't heard that! That remark was entirely out of place and very rude.
The handyman came, did a lousy job, broke something else which had to be repair after that, entered in the house in our absence, although I was very clear when i said, that , we don't allowed anyone to coming in the villa when we are away.
So, everything went well as long as we had no problem! :-)) Otherwise the chech-in and check-out was very easy and smooth. |